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Our purpose

As a Brambles company, the CHEP purpose is to connect people with life’s essentials every day. Through our share and reuse model, we move more goods to more people in more places than any other organisation. That’s how CHEP contributes to a more sustainable future.

With operations in 60 countries, our network advantage comprises the scale and density of its service centre network and the strength of its customer relationships in every major market in which it operates. 

​We are committed to collaborating with you, your suppliers and customers to reduce the impact of packaging on the environment and lowering carbon emissions through our reusable equipment.​

Interested in working together to lower your supply chain costs and reduce your impact on the planet?

Why CHEP?

We’re here to work with you. When you choose CHEP as your supply chain partner you get access to:

  • Reusable equipment

    For an efficient and sustainable way to move, store and protect your goods, we have a wide range and depth of reusable equipment for your supply chain, including: pallets (timber, plastic and display), reusable plastic containers, bins, intermediate bulk containers (IBCs) and beverage trays.

  • CHEP network advantage

    Join one of the largest trading partner networks in Australia, to enable your supply chain and provide you with a range of reusable equipment where and when you need it; helping you lower your logistics costs and leverage your network efficiencies. 

    View our extensive service centre network here

  • Online training and support resources

    To help you operate more efficiently and effectively, access the latest best practice tips, tools and training to manage your account and master equipment management. 

    Discover our online learning platform tailored to you, CHEP Learning Hub here

  • Online account access anytime, anywhere

    • Making it fast and simple to place an order, a standing order or transfer equipment
    • Easy access to manage your account and check balances
    • Keep up to date by viewing your equipment usage, trends and reports
    • Find your trading partner contact details, and
    • 24 / 7 access to myCHEP 

    Learn more about our fast and simple, transaction portal, myCHEP here

  • Access key environmental data from us to assist with your reporting

    Our sustainability certificates are a great way to calculate the environmental benefits of using our reusable equipment. They are a unique and free service available to you which uses independent, peer-reviewed Life Cycle Assessments (LCAs) to measure the avoided greenhouse gas emissions, waste to landfill and water saved by using our timber pallets, reusable plastic containers and our new Foldable Bins LCA for fresh produce customers. 

    Order your certificate here. It’s fast and simple

  • Customer service and support team

    Our Australia based, friendly and knowledgeable team available to help with enquiries, support or simply to provide feedback from 7.30am – 5.00pm (AEST) Monday to Friday on 13 CHEP (13 2437)

  • Best practice learning and global expertise

    You can benefit from our global scale, reach and unique insights from over 60 years’ experience in enabling sustainable supply chains globally. Together with Brambles’ group of companies, see how we’ve examined, improved and learned from best practice supply chains around the world.

    Access our best practice learning material on CHEP Learning Hub here

We have a wide range of reusable equipment

Explore our reusable equipment below:

Frequently asked questions

  • Is CHEP a Brambles company?

    CHEP is part of Brambles Limited, the ASX-listed global supply chain solutions company. 

    As a Brambles company, our purpose is to connect people with life’s essentials every day. Through our share and reuse model, we move more goods to more people in more places than any other organisation. Learn more here. 

  • What is pooling?

    Pooling is a share and reuse model based on the principles of the circular economy, where pallets, containers, crates, and other equipment such as beverage trays are shared and reused within a network of producers, retailers and other receiving locations, transporters, and service centres. When you become part of a pooling network you do not buy or swap the equipment, but you rent them and CHEP supports with equipment management. 

  • Who owns blue pallets? Brambles or CHEP?

    CHEP, a Brambles company owns blue pallets which are provided to growers, retailers, manufacturers, distributors and transporters on a hire basis in a share and reuse model. Learn how CHEP works here.

  • Why are some pallets blue?

    Blue is the distinct colour of our timber pallets in Australia. This makes them easy to identify in supply chains locally and globally. Discover the benefits of sharing and reusing CHEP blue timber pallets including reducing waste, improving your environmental footprint and saving money through a hire fee model.

  • What are the benefits of sharing and reusing CHEP equipment?

    • You only pay for what you use, while you’re using it. 
    • No longer will you need to invest your capital to own your own pallets or other equipment. 
    • It eliminates your platform risks, by minimising your exposure to market supply and price fluctuation and supports supply and quality.
    • A rigorous inspection and repair process supports consistent quality. 
    • Standards are consistent, with all timber certified as sustainable. 
    • Our scale and network means you have access to  the equipment you need, when and where you need it, no matter what happens to demand.

  • How do I safely stack timber pallets?

    Stacking timber pallets correctly can help avoid injuries, clear docks faster, and optimise labour costs.

    We’ve compiled some top tips and recommendations for safe and efficient pallet stacking like forming a strong base, grouping pallets by size and type and plus more. Access more information here

  • How can I contact CHEP?

    Ready to sign up with CHEP or learn more? Click here to connect with us

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