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We move the world like no one else.

Our pallets, crates and containers help to move more goods to more people, in more places, than anyone else on earth. CHEP operates the biggest equipment pool of its kind, with 150 million pooled pallets and containers in circulation across Europe. Our European network comprises 300 service centers in 30 countries and supports more than 500,000 customer touchpoints at retailers, manufacturers, e-commerce players, food service and logistics partners around the globe. 

As a pioneer of the circular economy, CHEP promotes the shared use of its platforms among multiple supply chain participants under a circular ‘share and reuse’ model known as pooling. By partnering with CHEP, customers gain access to a trusted leader in supply chain management, committed to driving value and promoting sustainability. 

Why choose CHEP?

Our share and reuse pooling solutions play an integral role in advancing the smart and sustainable movement of goods worldwide and deliver operational, financial and environmental benefits not available through single use alternatives. When a customer uses CHEP products, they become part of our pooling community enabling them to benefit from our industry-leading supply chain expertise, innovative solutions, and collaborative opportunities. A strategic partnership with CHEP can help customers unlock value across the supply chain.

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When customers work with CHEP they benefit from over 70 years of supply chain knowledge and expertise. We work closely with all supply chain participants including growers, producers, manufacturers and retailers. And because of this end-to-end involvement, we develop clear insights into what impacts the safe, efficient, reliable and sustainable operation of global supply networks. By leveraging these insights and best practices, we can offer our customers comprehensive solutions that improve the performance of the supply chain, whilst also promoting sustainable growth. This helps address the challenges associated with the increasing complexity, rapid evolution and, at times, uncertainty of modern supply networks.

Pallets, Automotive & Containers

With CHEP, you can benefit from a comprehensive suite of innovative supply chain platforms and operational, financial and environmental efficiencies not otherwise available through the use of single-use disposable alternatives. 
Our experts continually innovate across quality, design, maintenance and repair to ensure our customers have the right products.

FAQ

  • How does CHEP work?

    CHEP's business model is based on a "Share and Reuse" concept called Pooling. Customers rent equipment from CHEP, and CHEP manages the equipment, including platform management, quality assurance, and retrieval. After use, the pallets are returned to CHEP for cleaning, inspection, and redistribution to other customers. Customers only pay for what they use, and they don't need to invest in buying their own equipment. This system allows for the efficient use of pallets across multiple companies and industries. CHEP's scale and network means customers have access to the equipment they need when and where they need it.  

  • What types of pallets and containers does CHEP offer?

    CHEP offers a variety of pallets and containers designed for different industries and needs, including: 

    • Wooden Pallets: For standard shipping needs. 
    • Plastic Pallets: For more durable and lightweight options. 
    • Industrial Containers: For storing and transporting goods in bulk. 
    • Custom Solutions: Tailored equipment for specific industry needs. 

  • How do I become a CHEP customer?

    You can request an obligation-free quote from us. For this we need some information about your deliveries and recipients. Click on this link to access our quote page. We will be happy to call you back! 

  • How can I access the myCHEP portal?

    You can access the myCHEP portal by contacting CHEP's customer care team. The myCHEP portal allows customers to download reports, export, sort, and filter data, and much more.

  • What services does CHEP offer?

    HEP offers a wide range of supply chain solutions, including: 

    • Pallet and Container Pooling: Rental of pallets, crates, and containers that are used in transportation and storage. 
    • Logistics Support: Services to optimise your supply chain through data analysis and route planning. 
    • Equipment Management: Maintenance, repair, and tracking of pallets and containers. 
    • Sustainability and collaborative Initiatives: Solutions to reduce environmental impact by promoting reusability. 

  • Why should I choose CHEP over buying pallets?

    By choosing CHEP, you gain access to a consistent, high-quality pool of pallets without the costs and risks associated with owning and maintaining them. Additionally, CHEP provides: 

    • Lower Operational Costs: No upfront capital investment, storage, or maintenance costs. 
    • Flexibility: You only pay for the pallets you need and use. 
    • Sustainability: Reduced waste and environmental impact from reusing pallets. 

  • How do I order pallets from CHEP?

    Orders for pallets and other equipment can be made through CHEP's online portal, myCHEP, over the phone, or through your account manager. You can specify the quantity and type of pallets or containers you need for your shipments. 

  • What industries does CHEP serve?

    CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care ), fresh produce, beverage, retail and general manufacturing industries. 

  • How can I identify a CHEP pallet?

    CHEP pallets are very easy to identify. All of our European pallets are coloured blue. You’ll find the words ‘Property of CHEP’ on each CHEP pallet. This may be written in different languages as our pallets are used across the globe. You can also keep an eye out for our ‘triple arrow logo’. It has three arrows combined to create the letter ‘C’ for CHEP.

  • How do I return pallets to CHEP?

    You can arrange for a free collection here. Make sure to inspect and prepare pallets according to CHEP’s guidelines to avoid any additional charges. 

  • Can I resell blue pallets?

    CHEP pallets always remain the property of CHEP. Any sale, trade or secondary usage of CHEP pallets is strictly prohibited. 

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            Pallets in Consumer Goods | CHEP UK